For almost a decade now, respecting and protecting customer privacy
has been vital to the success of our INTERNET business. By explaining
our Privacy Policy to you, we trust that you will better understand
how we keep our customers' INTERNET information private and secure
while using it to serve you better.
Making the Security of Your Information Our Priority
Keeping your information secure is one of our most important responsibilities.
We value your trust and handle your information with care.
At North Carolina Properties, we:
- Limit access to Customer Information to those associates who need
to know your information to provide INTERNET services to you or
to maintain and service your website.
- Maintain physical, procedural and electronic
safeguards to
protect our customers' information.
- Continually acquire new technology for the
protection of your information and upgrading our systems on a
regular basis.
What Information We Collect
We may collect “nonpublic personal information” about you or your
business from the following sources:
- Information we receive from you on applications, other forms or
visits to our INTERNET web site.
- Information about your transactions with our affiliates, others,
or us.
“Nonpublic personal information” is information that is not available
to the public and that we obtain in connection with providing a
product or service to you. For example, nonpublic personal information
includes information regarding your payment history, account balance
or overdue balances for services and products.
We always limit our collection of information, to that information
we believe is necessary to conduct our business properly, so that
we can provide you with excellent service and to offer you additional
products and services that we believe will be of interest to you.
How We Use the Information We Collect
We will use the information that we collect about you only:
- To provide products and services to you;
- To identify any additional products or services that we feel
may be of value to you;
- To protect your account(s) and guard against any unauthorized
access to information.
- In accordance with the principles in this policy.
Disclosure of Information To Third Parties
We do not sell nonpublic information to anyone and do not disclose
nonpublic information about our customers or former customers to
anyone, except as permitted by law. In no circumstance, will we
provide customer account information to third parties for marketing
purposes.
If you close your account(s) or your relationship becomes inactive with
us, we will continue to treat the information we have collected about
you in accordance with this Notice.
With Companies that Work with Us to Serve You Better
We may use outside companies to assist us in maintaining and servicing
your account(s) and in the day-to-day conduct of our business. In
addition, we may enter into joint marketing agreements with other
INTERNET companies to offer you a wider variety of products and
services. We may disclose any of the information we collect to companies
we hire to provide operational support or supply products, so that
we may serve you better. However, when we do so, the company's right
to use and re disclose the information we provide is limited by
law or contract.
In Other Situations
We do not otherwise disclose information about you without your
consent except as required or permitted by law. In other circumstances,
as permitted by law, we may share your information with nonaffiliated
third parties.
How We Protect the Confidentiality of Information We Collect
We restrict access to nonpublic information about you to those
employees who need to know your information to provide products
or services to you. Under no circumstances are employees permitted
to reveal, or otherwise discuss, customer information with any unauthorized
person. All information that we collect about you will be treated
by our employees as confidential. All employees are bound by a code
of ethics and this Privacy Policy, which requires them to adhere
to all these principles.
We Make Every Effort to Maintain and Report Accurate Information
We Collect
We are committed to maintaining the accuracy of customer information.
If you become aware of any inaccurate information contained in our
records, you should contact us at our toll-free number listed below
and we will investigate the inaccuracy and correct it as promptly
as possible.
Privacy on Our Web Site
We appreciate that both customers and those just visiting our
web site have special concerns about the privacy of their nonpublic
information on the INTERNET. We also want you to know the steps
that we have taken to provide you with the safety and security of
your information when communicating with us on our web site and
the INTERNET.
Maintaining the Security of Customer Information Provided
Online
We are committed to assuring the security of your information
exchanged through online communications is secure. We maintain electronic
and procedural safeguards that comply with federal standards and
establish a “secure” INTERNET session by encrypting the data you
submit to us online.
Protecting Online Applications
When you apply online for services or products offered by our
web site, your sensitive information is sent to us using secure
socket layer (SSL) technology. This information is only accessible
to authorized representatives, as well as companies that work for
us, to conduct business for us and offer you services related to
your INTERNET needs.
Protecting Your INTERNET Experience
North Carolina Properties uses state of the art technology to ensure
that your information is kept private and secure when you use the
INTERNET. To support this technology, access to your INTERNET site
can only be done from an INTERNET browser that supports 40-bit encryption
or higher. North Carolina Properties strongly recommends the use
of 128-bit encryption. For additional protection, many of your INTERNET
sessions automatically log off after a specified amount of inactivity.
You can help keep your nonpublic information secure by not sharing
your User ID and password with anyone, and by remembering to sign
off from the INTERNET site when you have completed your session.
Firewalls and Activity Logs
Firewalls and activity logs are additional mechanisms that are
used to protect your privacy. Firewalls analyze the source and destination
addresses and the traffic type to ensure that only authorized users
have access to our systems. A Network Administrator also reviews
activity logs to see if anything appears out of the ordinary. We
look at specific information only to investigate activities that
appear suspicious and to protect our systems and your information.
Keeping up-to-date with our Privacy Policy.
North Carolina Properties will provide you with notice of any
changes with our privacy policy annually upon request, as long as
you maintain an ongoing relationship with us. This policy may change
from time to time without notice, but you can always contact us
by clicking here to request our most current
copy.